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Administrator Receptionist

Reed

School Administrator / Receptionist

Location: Sutton
Start Date: 1st of June
Contract Type: Long-term (with potential for permanent)
Hours: Full-time, 8:00am – 4:00pm
Salary: £110 – £130 per day (depending on experience)

A welcoming and busy primary school in Sutton is seeking a professional and organised School Administrator / Receptionist to join their team. This is an excellent opportunity for someone with strong administrative experience who thrives in a fast-paced, front-facing role.

About the Role:

As the first point of contact for pupils, parents, staff, and visitors, you will play a key role in ensuring the smooth day-to-day running of the school office. This position requires a calm, professional individual who can manage multiple priorities while maintaining a warm and approachable manner.

Responsibilities:

  • Manage the school reception, greeting visitors and handling enquiries
  • Answer and direct phone calls, emails, and face-to-face queries
  • Maintain accurate pupil and staff records, ensuring confidentiality at all times
  • Support safeguarding processes, including logging and reporting concerns
  • Assist with general administrative duties including filing, data entry, and correspondence
  • Work closely with senior staff and support the wider school team

Requirements:

  • GCSEs (or equivalent) in English and Maths (Grade 4/C or above)
  • Strong IT skills (Microsoft Word, Outlook, Excel)
  • First Aid qualification or willingness to undertake training
  • Safeguarding awareness training or willingness to complete

Experience:

  • Previous experience in an administrative or receptionist role
  • Experience handling phone, email, and in-person enquiries
  • Experience managing sensitive or confidential information
  • Experience working in a school or educational setting (desirable)
  • Experience in a busy, front-facing environment
  • Familiarity with SIMS (highly desirable)
  • Understanding of safeguarding processes, including recording concerns

Key Skills:

  • Excellent written and verbal communication skills
  • Ability to remain calm under pressure and prioritise tasks effectively
  • Strong organisational skills and attention to detail
  • Ability to handle sensitive situations with professionalism and care
  • Friendly and professional manner as a key representative of the school

Personal Qualities:

  • Approachable, calm, and reliable
  • Discreet and trustworthy when handling confidential information
  • Punctual and dependable
  • Able to work independently and as part of a team
  • A genuine, child-centred approach

What We Offer:

  • A supportive and collaborative working environment
  • Opportunities for training and professional development
  • The chance to play a vital role within a busy and welcoming school community

Commitment to Safeguarding:

Reed is committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to enhanced DBS checks and appropriate vetting procedures.

How to Apply:

If you are an organised and professional individual looking to make a difference in a school environment, please submit your CV and a brief supporting statement.