Job Title: Collections Specialist (Financial Services – Early Arrears)

Location: Hybrid Working

Salary: Competitive (Dependent on Experience)

Job Type: [Permanent / Fixed-Term – amend as needed]

The Opportunity

We are recruiting on behalf of a well-established Business Finance Provider operating across the UK, offering a supportive and professional working environment.

This role is suited to an experienced Collections professional within financial services, with a strong background in early-stage arrears management.

The Role

• Manage and chase arrears on accounts up to 60 days overdue
• Work proactively to bring accounts back into good standing
• Build strong relationships with customers to ensure prompt and sustainable repayment
• Apply late payment interest where applicable
• Liaise with internal teams to ensure accurate payment allocation
• Carry out general collections administration
• Ensure all activity is conducted in line with regulatory requirements and internal policies

About You

• Minimum 2 years’ experience in financial services collections
• Proven experience handling early-stage arrears
• Strong communication and negotiation skills
• Ability to manage workload effectively and meet targets
• Confident decision-maker with a proactive approach
• Comfortable working independently and within a team
• Good Excel skills
• Experience within asset finance environments is advantageous

Working Pattern & Benefits

• Office-based for the first 4–5 weeks (training period)
• Hybrid working thereafter (minimum 2 days per week in the office, subject to performance)
• Pension scheme
• On-site parking available
• 25 days’ annual leave (pro rata)

Why Apply?

• Join a reputable financial services organisation
• Clear role focus within collections (no credit control crossover)
• Supportive and structured team environment
• Opportunity for long-term stability

Please Note

Due to the high volume of applications we receive, we are only able to respond to candidates whose experience closely matches our current vacancies. If you do not hear from us within one week, please assume your application has been unsuccessful on this occasion.

In line with GDPR regulations, by applying for this role you consent to us contacting you via email, telephone, and/or text message regarding your application. To receive future job alerts, you will be required to provide consent via our marketing preferences (details will be sent by email).

Source4 Personnel Solutions are an equal opportunities employer and comply with all relevant UK legislation. Successful candidates will be required to complete a full registration process, including proof of right to work, proof of address, relevant testing, and a competency-based interview.