Applications & Systems Analyst

Hybrid – i54 or Westerham ¦ Permanent ¦ Full Time

Support critical systems. Drive improvement across the business.

We’re looking for an experienced Applications & Systems Analyst to join our IT function, supporting core enterprise systems across our EMEAA locations.

This is a key role working closely with business stakeholders to support, develop, and improve ERP and reporting platforms. You’ll contribute across the full lifecycle — from day-to-day system support through to project delivery, system enhancements, integrations, and continuous improvement initiatives.

You’ll play a trusted advisory role, translating business needs into effective technical solutions, supporting system stability, and ensuring our applications continue to meet the evolving needs of the organisation. If you enjoy problem-solving, working with complex systems, and influencing system design and delivery, this role offers scale, exposure, and long-term career development within a global business.

What You Will Be Responsible For:

You’ll support and enhance enterprise applications, ensuring stability, performance, and alignment with business requirements.

ERP & Application Support

• Providing daily support for EMEAA ERP systems, including EFACS8, Sage 300, Sage 200, and Fourth Shift
• Supporting system stability, issue resolution, and business continuity across core applications
• Participating in an out-of-hours support rota to meet business requirements when needed

Systems Development, Projects & Integration

• Supporting proof-of-concept activity, feasibility studies, and the evaluation of third-party software and vendors
• Contributing to end-to-end system and process design, integration requirements, and technical specifications
• Supporting both small and large-scale projects, tracking progress, escalating risks, and resolving issues that impact delivery
• Applying IT governance processes to ensure robust project definition, controls, and delivery standards

Business Analysis & Stakeholder Engagement

• Proactively understanding business processes, drivers, and measures of success across functions
• Translating business requirements into technical and operational solutions
• Providing risk analysis and mitigation options for proposed solutions
• Influencing project scope and solution definition through strong communication and internal consulting skills

Continuous Improvement & Reporting

• Identifying opportunities to improve business processes and system efficiency
• Supporting the development of performance metrics across IT and business teams
• Participating in work prioritisation, estimation, and roadmap planning

For This Role We Would Need You To Demonstrate

You’ll be analytical, proactive,