This role involves bridging the gap between technology and business needs, ensuring IT strategies align with organisational goals. The client operates on a hybrid schedule (2-3 days on-site in Woking.)

Client Details

This role involves bridging the gap between technology and business needs, ensuring IT strategies align with organisational goals. This position in Woking offers a chance to make a significant impact within the technology department of a well-established company. The client operates on a hybrid schedule (2-3 days on-site in Woking.)

Description

Communications and relationships

• Builds strong working relationships with key stakeholders across the assigned business area
• Attends relevant business meetings and forums to represent IT and ensure alignment between business requirements and IT capabilities
• Understands both tactical and strategic business requirements and identifies how IT can support them
• Owns the relationship between the business area and IT, acting as an ambassador for IT
• Provides monthly reporting to Steering Committee meetings on the status of change initiatives
• Understands the Business Strategy and its implications for IT strategy
• Identifies how business and IT strategies impact operational processes and works with appropriate teams to ensure successful implementation
• Identifies key challenges and issues within the business area and develops solutions to address them

Demand management

• Acts as the focal point for IT demand within the assigned business area
• Develops a strong understanding of the assigned business area to clearly identify and articulate demand
• Identifies current and future demand for IT services
• Works with the business to develop business cases for new demand
• Ensures the IT project pipeline accurately reflects business priorities and needs
• Supports and, where necessary, leads or champions the business through change management activities

Service assurance

• Ensures IT services meet the needs of the assigned business area
• Gathers feedback on IT services and works with the IT Service Management team to agree and deliver improvement actions
• Owns relationships with third-party suppliers to ensure the business receives optimal service and value for money
• Uses deep understanding of the assigned business area to ensure that transitions from delivery into live service are seamless

Innovation

• Champions innovation and continuous process improvement
• Identifies opportunities for business improvement and cost reduction
• Promotes innovation across the organisation by sharing ideas and best practices between business areas

Business change management

• Responsible for ensuring the successful delivery of projects, associated business change outcomes, and the realisation of benefits

Profile

• Knowledge of ITIL, Prince2 and Agile methodology and working practices preferable but not essential
• Degree Qualified or equivalent work experience
• Experience of work in large multi business unit corporate organisations and centralised IT functions.
• Experience work working with Board Level Directors (C-suite)
• Exceptional Stakeholder and Relationship Management
• Excellent understanding of travel, transport, and logistics operations
• Excellent presentation and communication skills
• Highly accomplished to communicate complex problems in a non-technical and simplified manner
• Highly accomplished to effectively communicate business needs to IT
• Ability to effectively quantify and translate technical solutions, from business "problems"
• Attention to detail and excellent analytic skills
• Highly self-motivated and well organised and able to work on own initiative
• Seeking opportunities for improvement in self and the business
• Excellent interpersonal skills, able to influence and drive collaboration, leads by example

Job Offer

A competitive salary and benefits package