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Client Service Executive

Dovetail Recruitment Ltd

Client Services Executive – Premium Apparel & Fashion

Location: Hammersmith, West London

Salary: £27,000 + Benefits + Career Progression

Full-Time | Office-Based (Hybrid after training)

A Career Step into Premium Fashion & Client Services

This is an opportunity for someone who has already gained experience in a customer-facing or office-based role and is now ready to step into a more structured, high-quality, career-focused environment.

We are seeking a Client Services Executive to join a leading premium apparel design business working with globally recognised brands and delivering bespoke, high-end garment solutions.

This is a role for someone who values standards, detail, and progression, and wants to build a long-term career in client services and account management within a design-led industry.

About the Company

A respected London-based premium apparel and uniform design business, known for delivering exceptional bespoke garments to international clients across luxury, corporate, and events sectors.

The business is recognised for:

  • High-quality bespoke design and garment production
  • Long-standing relationships with prestigious global clients
  • A culture built on precision, accountability, and service excellence
  • Investing in long-term career development, not short-term roles
The Role

As a Client Services Executive, you will support Account Managers and play a key role in ensuring a seamless client experience from order through to delivery.

This is a highly organised, detail-focused role where you will gain exposure to both client management and operational delivery.

Key Responsibilities:

  • Managing client communication with professionalism and accuracy
  • Overseeing order processing, stock control, and system updates
  • Coordinating bespoke garment production (branding, embroidery, customisation)
  • Tracking logistics, shipping, and delivery schedules
  • Supporting Account Managers and wider project delivery teams
  • Ensuring all client requirements are delivered to a premium standard
About You

This role is designed for a candidate in their second professional role who is ready to elevate their career.

You will likely have:

  • 1–2 years’ experience in customer service, retail, admin, or similar roles
  • A strong interest in fashion, apparel, textiles, or premium product environments
  • Excellent attention to detail and organisational skills
  • Confident, professional client communication skills
  • A proactive mindset with a focus on quality and continuous improvement
  • The ability to work effectively in a fast-paced, structured environment
What’s on Offer
  • Clear and structured career progression into Account Management
  • Exposure to high-profile global clients and premium projects
  • Full training and ongoing professional development
  • A role that builds strong foundations in client services, operations, and commercial delivery
  • Hybrid working model after successful training period
  • Modern offices in Hammersmith, West London
  • A supportive, high-standard, design-led team environment
Benefits
  • 20 days holiday + bank holidays
  • Additional holiday increase with service
  • Pension scheme
  • Hybrid working after training
  • Career development and structured progression pathway
  • Exposure to international, high-value client accounts
  • Training and mentorship within a specialist industry
Career Progression

This is not just a support role — it is a clear pathway into Client Services and Account Management within a premium, design-led business.

High-performing individuals can progress into:

  • Client Services Manager
  • Account Manager or Sales
  • Client Relationship Lead
Apply Now

If you are looking for acareer-building role in a premium, design-focused business with clear progression and high standards, we wouldlike to hear from you.