We are currently recruiting for a friendly and professional Inbound Customer Services Advisor to join a busy and supportive team based in the West End.

This is a fantastic opportunity for someone with excellent communication skills who enjoys helping customers and delivering outstanding service in a fast-paced environment.

The Role

• Handling inbound customer calls and enquiries
• Providing accurate information and resolving customer issues
• Updating customer records and processing requests
• Delivering a high standard of customer care at all times
• Working collaboratively with colleagues to achieve team targets

What We’re Looking For

• Previous customer service or call handling experience preferred
• Strong communication and listening skills
• Confident using computer systems and databases
• Positive attitude with a customer-first approach
• Reliable and able to work a rotating 3/2 shift pattern

What’s on Offer

• Competitive hourly rate of £13–£14 per hour
• Modern office location in the West End
• Supportive team environment
• Ongoing training and development opportunities
• Immediate interviews available

If you’re passionate about customer service and looking for your next opportunity, we’d love to hear from you.

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