Assessment Officer – Financial Assessments

Location: Wembley (Hybrid Working)
Contract: Temporary – Immediate Start (minimum until October)
Hours: Full Time
Positions Available: 2

Pay Rates:

• PAYE: £18.65 per hour
• Umbrella: £24.56 per hour (will consider up to £28 umbrella for right candidate)

About the Role

A local authority based in Wembley is seeking two experienced Assessment Officers to join their Financial Assessments team on a temporary basis. This is an immediate start role with an initial booking until at least October, with potential for extension.

You will be responsible for completing financial assessments for council residents, primarily in relation to care packages, and assessing benefits such as Council Tax Reduction and Housing Benefits. The role will also involve handling appeals, complaints, and specialist cases.

Key Responsibilities

• Carry out financial assessments for adult social care and care packages
• Assess eligibility for council benefits (e.g. Council Tax, Housing Benefit)
• Manage and respond to appeals, complaints, and complex/specialist cases
• Ensure assessments are accurate, compliant, and completed within deadlines
• Update and maintain records using relevant local authority systems
• Liaise professionally with service users, families, and internal teams

Essential Requirements

• Previous experience carrying out financial assessments within a local authority
• Experience using Mosaic (essential)
• Experience using Abacus (strongly desirable)
• Able to hit the ground running in a busy team
• Positive, proactive “can-do” attitude
• Strong attention to detail and organisational skills

Additional Information

• Hybrid working (office presence required in Wembley)
• Basic DBS check required (must be able to pass if successful)
• Immediate start available