Customer Services Officer To support the residents of Swindon via our inbound call centre, in accessing the many services provided by the council.

Customer Services Officer To deliver an evolving support service whereby we encourage and support customer to access information online; adopting a digital first approach.

Customer Services Officer Understanding the customers’ needs and signposting to relevant support services either inside or outside of the Council.

Customer Services Officer Giving information on Council Services where it’s not available, escalating queries and requests for work to the relevant service area.