Membership Assistant Temp - £23.74 per hour (£40 000 equivalent).

This role is fully office based, 5 days per week in London, King’s Cross. Working 32.5 hours per week. Duration is until the end of the year, with possible extension or permanent offer.

Join a dynamic head office team where no two days are the same. As a Membership Assistant, you’ll play a key role supporting members and helping deliver an exceptional service experience.

You’ll be a first point of contact. This varied role offers a high level of autonomy, combining membership support with administrative work. Experience of working in Membership, combined with CRM database exposure would be a real bonus.

Main Responsibilities:

• Support membership from applications and renewals to reinstatements.
• Deliver excellent member service through clear communication.
• Provide. efficient query handling.
• Manage records, payments and Direct Debit processes with accuracy.
• Handle cancellations and retention activity.
• Coordinate applications for cards & student memberships.
• Maintain data integrity through regular audits.
• Produce reports.
• Act as a key contact for member enquiries.
• Coordinate meetings, events and diaries for officials and committees.
• Prepare agendas & meeting packs.
• Maintain organised filing systems and provide general administrative assistance

You’ll be at the centre of a people-focused environment - making a real impact on member experience, while gaining exposure to a wide range of organisational activities. It’s an ideal opportunity for someone who thrives on variety, enjoys problem-solving and wants to contribute to meaningful work.