Senior Credit Controller 

Salary: £40,000

Location: Central London (Tottenham Court Road)

Working pattern: 4 days office / 1 day WFH

Type: Permanent

Overview

We are working with a leading premium flexible workspace provider to hire a Senior Credit Controller into a growing finance team during a key transformation phase.

This is not a "business as usual" credit control role. You'll play a central part in shaping processes, driving automation, and supporting the evolution towards a more end-to-end Accounts Receivable function. You'll also take on a leadership element, mentoring junior team members and acting as a key point of contact across the business.

Responsibilities

• Proactively manage aged debt, including escalations and complex accounts
• Implement and improve automated dunning processes
• Oversee cash allocation, bank reconciliations, and resolution of unallocated cash
• Own and deliver regular reporting including credit balances and management agreement reviews
• Partner with internal stakeholders across operations and finance to resolve issues
• Support finance transformation initiatives, including automation and process improvements
• Maintain and improve process documentation and best practices
• Line manage and mentor junior team members
• Support month-end activities and wider finance tasks where required

Requirements

• Proven experience in a Senior Credit Control position within a high-volume environment
• Strong stakeholder management and communication skills
• Experience driving process improvements or automation (highly desirable)
• Background in multi-site businesses such as retail, hospitality, or property preferred
• Strong Excel skills; exposure to systems like SAP Business ByDesign or Salesforce advantageous
• Confident, proactive, and comfortable operating in a fast-changing environment