Are you confident speaking with customers, motivated by targets, and passionate about delivering outstanding service?

We are recruiting for a growing and innovative insurance business seeking a driven Sales Executive to join their expanding team. This opportunity combines inbound and outbound sales activity with customer support responsibilities across phone, CRM and live chat channels.

This is an excellent opportunity for someone looking to develop a long-term career within the insurance industry, with genuine progression opportunities and full training provided.

The Opportunity

As a Sales Executive, you will play a key role in supporting customers throughout their journey — from initial enquiry through to policy conversion and ongoing service support.

You will be responsible for building rapport with customers, understanding their insurance requirements, recommending suitable products, and delivering a professional and positive customer experience at every stage.

Key Responsibilities

• Managing inbound and outbound sales calls professionally and confidently

• Converting customer enquiries into insurance policy sales

• Identifying customer needs and recommending suitable insurance products

• Responding to customer queries via phone, CRM systems and live chat

• Maintaining accurate customer records and notes

• Following up quotations, renewals and leads in a timely manner

• Delivering exceptional customer service throughout the customer journey

• Working towards individual and team sales targets and KPIs

• Ensuring compliance with FCA regulations and company procedures

• Collaborating positively with colleagues across the business

Skills & Experience Required

Essential

• Excellent communication and telephone skills

• Strong customer service ability

• Confident using CRM systems and digital platforms

• Professional written communication skills

• Ability to build rapport and handle objections effectively

• Strong attention to detail and organisation

• Positive, self-motivated and target-driven attitude

• Ability to thrive within a fast-paced environment

Desirable

• Previous insurance industry experience

• Experience within an FCA-regulated environment

• Telesales or contact centre sales experience

• Experience using live chat support systems

Personal Attributes

• Motivated and ambitious

• Professional and personable

• Resilient and adaptable

• Customer-focused mindset

• Strong team player

• Eager to learn and develop professionally

What’s On Offer

• Competitive basic salary

• Attractive commission and bonus structure

• Full training and development support

• Career progression opportunities

• Supportive and collaborative team environment

• Employee benefits package

Apply Now

If you are looking to build a successful career within insurance sales and customer service, we would love to hear from you.

 

Please apply for the role by submitting your most up-to-date CV.

At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we’re looking for in this or other roles.