Credit Controller

Location: NG10 (Hybrid – 2 days working from home, 3 days in the office)
Salary: £28,300 per annum
Hours: 37 hours per week
 

• Monday to Thursday: 8:30am – 5:00pm (1 hour lunch)
• Friday: 8:30am – 4:00pm (30 minute lunch)

We are seeking a motivated Credit Controller to join a Finance Shared Service Centre based in Long Eaton. Reporting to the Credit Control Team Leader, you will play a key role in maximising cash collections while maintaining strong customer relationships. A positive attitude and proactive approach will be central to your success in this role.

Key Responsibilities

• Take ownership of a designated customer ledger and actively follow up on overdue payments
• Build and maintain strong internal and external customer relationships to support efficient collections
• Accurately record customer queries and ensure they are resolved in a timely manner
• Assist with customer reporting and debt/payment analysis
• Support credit limit assessments in line with internal policies
• Provide support and cover for other team members when required

What We’re Looking For

• Previous credit control experience is advantageous, though full training will be provided
• Good working knowledge of Excel; experience with formulas and pivot tables is desirable
• Strong communication skills with a confident and professional telephone manner
• Ambitious, eager to learn and keen to develop within finance
• Good level of numeracy and literacy

What’s in It for You

• 25 days annual leave plus bank holidays
• Option to purchase additional annual leave
• Salary sacrifice pension scheme (auto-enrolment after 3 months: 5% employee / 3% employer contribution)
• Annual bonus scheme
• Life assurance (3x salary from day one)
• Share save scheme
• Eye care vouchers
• Recommend a Friend scheme
• Strong commitment to learning and development, with structured internal and external training
• Potential study support for CICM qualification
• Free tool hire
• Free onsite parking
• Cycle to Work scheme
• Flu vaccinations
• Employee Assistance Programme
• Long service recognition scheme
• Wide range of employee discounts across major brands
• Discounts on technology products, mobile contracts and gym memberships
• Discounted healthcare cash plan
• 24/7 accident helpline

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