Lettings Branch Manager

• Location: Wembley, Middlesex
• Salary: £20,000 - £32,000 basic, OTE exceeding £50,000
• Job Type: Permanent Full-Time

A leading independent estate agency is seeking an experienced Lettings Branch Manager to lead a successful team in Wembley. This role is perfect for a dynamic professional who thrives on motivating others, consistently exceeds targets, and is passionate about delivering exceptional service to both landlords and tenants. As a Lettings Branch Manager, you will play a crucial role in developing your team, strengthening client relationships, and boosting overall branch performance.

Day-to-day of the role:

• Lead daily meetings with the Lettings team to drive KPI achievement.
• Coach and monitor individual team member performance, including conducting one-to-one meetings.
• Encourage team development and progression within the company.
• Focus strongly on generating new and repeat business.
• Develop and maintain robust relationships with landlords and tenants.
• Coordinate tenant viewings and negotiate offers to agree on new tenancies.
• Ensure the branch operates within the highest compliance standards for all regulatory bodies.

Required Skills & Qualifications:

• Full UK Driving Licence for a manual vehicle.
• Minimum of 2 years’ experience in residential lettings at a Senior Negotiator level or higher.
• Proven ability to foster a team spirit and enjoyable working environment.
• Strong communication skills and the ability to build trusting relationships with customers, suppliers, and communities.
• Capability to create and implement effective business plans for the branch.
• Knowledge of current legislation related to Residential Lettings.
• Ability to manage time-sensitive and high-volume workloads.
• Renowned for delivering outstanding customer service.
• Strong IT skills (Basic Microsoft Packages) and attention to detail.

Benefits:

• On-target earnings exceeding £50,000 per year.
• Uncapped commission scheme.
• Company car.
• Enrolment onto a fully-funded training course for a Level 3 Award in Property and Housing Management (including ARLA).
• Career progression opportunities within the company.
• New company-wide Elevate incentive program.
• Employee Assistance Programme.

How to apply:

To apply for the Lettings Branch Manager position, please submit your CV.