Hire Desk Assistant

Location: Surrey

Salary: £30,000 - £37,000 + benefits

Job Type: Permanent | Full Time | Office based 

A well-established and growing specialist equipment hire business is seeking a proactive and organised Hire Desk Assistant to join its busy operations team.

This is an excellent opportunity for someone who thrives in a fast paced environment and enjoys balancing customer communication, scheduling and administration responsibilities.

Key Responsibilities:

• Coordinating daily and weekly job scheduling and equipment allocation
• Preparing operational paperwork and job packs for field engineers
• Managing contract hire amendments and supporting invoice processing
• Assisting with month-end administration and invoicing tasks
• Preparing quotations and following up on customer enquiries
• Maintaining internal records, including risk assessment documentation
• Handling incoming customer queries and providing operational support
• Supporting the wider team with general office administration duties

About You:

• Strong organisational skills with the ability to prioritise a busy workload within a reactive business
• Excellent communication skills, both written and verbal
• Confident using IT systems and administration software
• High attention to detail and strong customer service skills
• Comfortable working within a collaborative, fast-moving team environment
• Previous experience within hire, construction, plant, access equipment or related sectors would be advantageous

This role would suit someone looking to join a stable and supportive business where they can play a key part in the day-to-day running of operations.