We’re supporting a leading hospitality and retail operation with the appointment of a Deputy Operations Manager — a development role designed for someone ready to step up into full site leadership.

This is a fast-paced, people-centred environment where standards, service and operational excellence really matter. You’ll be the right hand to the Operations Manager, taking ownership of day-to-day performance and deputising fully in their absence.

The Role

You’ll play a key part in the smooth running of a multi-function site, including catering, stock control, site support and health & safety. Your focus will be on:

• Leading and developing managers and service leaders
• Driving product quality, service standards and customer experience
• Managing rotas, budgets, cost control and site KPIs
• Supporting recruitment, colleague development and performance
• Ensuring full compliance across food safety and health & safety
• Championing communication across teams to deliver a seamless customer journey
• Supporting wider projects and sharing best practice across the operation

This is a hands-on leadership role with real scope to influence how the site performs.

About You

You’ll thrive here if you bring:

• Experience in an operational, customer-facing environment
• Strong people management capability
• A passion for service, standards and continuous improvement
• Confidence managing multiple priorities at pace
• Solid problem-solving and communication skills
• Knowledge of food safety requirements
• Ambition to progress into a full Operations Manager role

Nice to have: multi-site experience, leading other managers, and operational exposure.

If you’re ready for a role with pace, responsibility and a clear development pathway, we’d love to speak with you.

Contact Six Degrees Recruitment for a confidential conversation.