Business Travel Operations Agent - SABRE TRAINED Remote (UK) £EXCELLENT SALARY

We are recruiting on behalf of a growing travel business who are looking to expand their operations team with the addition of experienced Business Travel Operations Agents. This is a fully remote role supporting corporate travellers within a fast-paced and evolving business travel environment, assisting clients who are booking through online systems and booking tools.

This is a fantastic opportunity for someone who enjoys combining traditional business travel skills with a varied operational support role.

Business Travel Operations Agent - what will I be doing?

• Supporting corporate travellers with booking queries via phone, email and live chat
• Managing more complex or offline bookings using Sabre, including amendments, reissues and troubleshooting
• Acting as a key point of contact for booking support and general travel assistance
• Assisting clients who are booking through online systems, stepping in when additional support is needed
• Working across multiple channels within a busy operational environment
• Supporting wider operational and administrative processes where required
• Maintaining accurate records and working within agreed service levels
• Assisting with queue management, refunds and general booking administration

Business Travel Operations Agent - what experience do I need?

• Previous experience within a Business Travel/TMC environment, ideally 5+ years
• Strong Sabre knowledge is essential
• Comfortable working across calls, live chat and email support
• Confident managing complex itineraries, changes and problem solving
• Able to prioritise workload and work independently in a remote role
• Experience using online booking tools or corporate travel technology would be beneficial
• A proactive and organised approach with excellent customer service skills

Business Travel Operations Agent - What else do I need to know?

• Fully remote role based in the UK
• Working hours are Monday to Friday, 11:00am - 7:00pm
• One weekend day required every 6 weeks with a day off in lieu during the week
• Excellent salary package
• 25 days holiday plus bank holidays
• Opportunity to join a growing and forward-thinking travel business