Role Purpose
We are looking for a Sales operation Analyst III / Sales Support Admin to support commercial Operations and enhance sales effectiveness. This role focusses on maintaining sales tools, supporting sales teams, and driving the process improvements, with a strong emphasis on Salesforce CRM operations.

Pay Rate: £28/hr PAYE basic
Shift: flexible 9-17:00
Interview: Stage1- 45 minsTeams call
Location: Basingstoke-remote
Duration:10 months
Hrs/Wk:40

Key Responsibilities

• Manage and maintain Salesforce.com (CRM) and other sales tools
• Provide day-to-day support and troubleshooting for sales systems
• Optimise sales processes and improve operational efficiency
• Develop and deliver reports, dashboards, and business insights
• Support sales teams with administrative and operational tasks
• Leverage AI tools to automate routine sales processes
• Create and maintain documentation for systems and processes
• Deliver training sessions and support adoption of tools
• Collaborate with cross-functional teams to enhance commercial effectiveness
• Support and manage user groups and superusers
• Ensure data accuracy, integrity, and system performance

Key Requirements

• Bachelor's degree OR 5+ years of relevant experience in Sales Operations / Analytics / Sales Support
• Strong expertise in Salesforce CRM (administration & support)
• Advanced skills in:
• Excel
• Power BI
• SQL
• Data visualisation tools
• Proven experience in sales support or admin roles within a sales team
• Ability to troubleshoot technical and process-related issues
• Strong communication skills (technical + non-technical audiences)
• Ability to work independently in a fast-paced environment
• Background in Life Sciences, Healthcare, or Med-Tech
• Experience with AI-based automation tools for sales operations
• Certifications in Salesforce or Analytics
• Experience in delivering training and managing user adoption programmes

How to Apply: If you're interested in thisrole, click 'apply now' to forward an up-to-date copy of your CV, or call usnow. If this job isn't quite right for you, but you are looking for a newposition, please contact us for a confidential discussion about your career.

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