The role of Credit Controller within the business services industry requires meticulous attention to detail and a proactive approach to managing financial accounts. Based in Southampton, this permanent position offers an opportunity to contribute to the success of an established accounting and finance department.

Client Details

Our clients are based in Southampton and can be traced back to 1891 when they opened their first office. Although the IP landscape has since changed beyond recognition, one thing remains the same: their focus on providing the highest quality IP service possible.

Description

The key responsibilities for the Credit Contoller role are:

• Daily credit control activity - debt chasing, query resolution, issuing copy invoices, statements, etc.
• Handle submission/monitoring of bad debts to 3 party collection agent as needed.
• Ensure day to day recording of chase notes in monthly collections tracker.
• Identify problematic overdue debts and escalate issues to Fee Earners where necessary.
• Ensure the credit control mailbox is constantly maintained.
• Liaise with various levels of staff in Southampton, London and Munich to resolve cash collection issues.
• Work to reduce trust and credit balances.
• Raise interest invoices when appropriate.
• Administration of electronic billing processes for all participating clients in accordance with payer guidelines.
• Troubleshooting/resolving electronic billing problems.
• Preparation and maintenance of process documentation for electronic billing systems.
• Such other duties as the management may from time to time require.

Profile

The successful canddiate for the Credit Controller role shoudl have the following:

• 2+ years' experience in a credit control position.
• Experience in uploading invoices to client's e-billing systems such as (but not limited to) Serengeti.
• Previous experience working in a professional services firm.
• Experience of collecting international debt and working with different currencies.
• Excellent knowledge of and experience with Excel.
• Excellent telephone manner.
• Ability to prioritise a demanding workload.
• Credit control qualification such as ACICM entry level or above (desirable).
• To be able to work remotely as well as in office.
• Exhibit good inter-personal and communication skills to be able to work collaboratively with other members of the finance team, and with fee earners and paralegals from various technical areas.
• Demonstrate good time management skills and the ability to work to tight deadlines.

Job Offer

• A competitive salary
• Bonus scheme twice per year.
• A permanent role within a respected business services organisation
• Opportunities for professional development and career progression.
• A supportive work environment within the accounting and finance department.
• Other company benefits to be discussed during the hiring process.

If you are a proactive individual with a passion of being a credit controller, apply now to take the next step in your accounting and finance career.