Business Support Officer

• Job Type: Temporary Full-time
• Contract Duration: Initial 8 weeks (Permanent Opportunities Available)
• Organisation: Greater Manchester Combined Authority
• Working Arrangement: Full-time, Office Based
• Pay:  £16.31 per hour (PAYE)
• Location: Swinton, GMFR Headquarters, M27 8US

Greater Manchester Combined Authority (GMCA) are seeking a Business Support Officer to join their Prevention and Protection (P&P) team. This role is crucial for providing high-quality business support services that are customer-focused, flexible, and timely. The successful candidate will play a key role in supporting the P&P Management Team through performance reporting, analysis, and the identification of service improvements.

Day-to-day of the role:

• Provide support to the P&P Management Team by pulling together performance figures and updating inspection records.
• Assist in the coordination of community and business engagement activities, including campaigns and events.
• Act as a point of liaison for the public and key partners, handling complaints and facilitating communication.
• Engage with a wide range of external partners, including local authorities and private sector representatives.
• Support various teams, including those managing high-rise buildings, water teams, and mechanics.
• Contribute to the improvement of operational processes and service delivery.
• Handle occasional important calls that require effective triaging.

Required Skills & Qualifications:

• Proven experience as a competent administrator, capable of supporting managers and teams in a dynamic environment.
• Ability to liaise effectively with service partners such as trading standards and police.
• Strong skills in data extraction, analysis, and assessment.
• Experience in a role that involves regulatory or compliance elements is advantageous but not essential.
• Ability to work independently with minimal supervision to achieve agreed objectives and outcomes.

Benefits:

• Opportunity to contribute to significant community safety and prevention initiatives.
• Exposure to diverse tasks and responsibilities within the public sector.
• Involvement in impactful projects that enhance community and business safety.

To apply for the Business Support Officer position, please submit your CV and a Reed Consultant will be in touch to discuss next steps.