The role predominantly involves pursuing subrogated recovery claims for insurers.  These claims arise in a range of commercial and domestic settings given our broad client base.  The role would suit a person who has experience / interest in delictual and contractual disputes and litigated work. 

The successful applicant will be responsible for their own caseload of files and for undertaking individual file handling tasks in support of senior file handlers.

Key Responsibilities

The work handled by the successful applicant will include the following

• Running their own case load of pre and post-litigation property damage files Adhering to court deadlines and managing files in accordance with court timetables
• Instructing experts
• Carrying out detailed reviews of quantum
• Liaising with clients/other insurers/third parties
• Liaising with policyholders and witnesses
• Negotiating settlements
• Drafting court documents
• Assisting other file handlers with their case loads
• Any other tasks as they arise to efficiently run their caseload
Working Hours  
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
Primary location for this role is home working.  The office location is Glasgow.

Skills, Knowledge & Expertise

• Experience of handling pre and post-litigation damages claims
• Experience of insurer funded property recovery work
• Experience of preparing cases up to Proof 
• Experience of drafting court documents and understanding of processes 
• Good telephone and communication skills with people at all levels inside and outside the business
• An ability to organise workload, prioritise tasks, use initiative and proactively progress client matters
• Calm under pressure with the ability to re-prioritise and delegate effectively when required
• A keen eye for detail and an ability to analyse evidence
• Team player 
• Self-confidence
• Good Literacy and IT skills 
• Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met 
• Ability to work effectively within the Keoghs Shared Behaviour framework  

 Required Soft Skills:  
 Personal Effectiveness Team Commitment 

• Values others perspective Resilience
• Demonstrates self-control Passion for Growth and Improvement
• Systematically improves performance Embracing Change
• Responds positively to changeBusiness Focus Client Care
• Works to add value for the client Decision Making Negotiation, Influence and Persuasion Commercial Insight
• Considers and understands commercial implications 

Job Benefits

• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation