Are you organised, attentive, and calm under pressure? We are looking for a dependable individual to join our dynamic team as a Control Room Administrator. This is a key position, managing critical information, processes, and communication in our control room environment. If you thrive on multi-tasking and supporting smooth operational processes by remaining focused and diligent, we’d love to hear from you.

Main Responsibilities in Control Room Administration

• Monitor and respond to control room systems, alarms, and communication channels in real-time
• Maintain detailed electronic and paper logs, accurately recording all events and incidents
• Coordinate responses to alerts or issues by communicating with internal teams and escalating as necessary
• Manage access control, issuing passes and monitoring visitor and contractor entries and exits
• Produce timely reports for management, highlighting trends or repeat issues
• Conduct routine checks on systems and escalate technical faults to appropriate teams
• Support emergency and incident management procedures, ensuring documentation is accurate and up to date
• Share shift handover information succinctly and clearly with colleagues
• Ensure compliance with health, safety, and security procedures at all times

Essential Skills and Experience for a Control Room Administrator

• Strong attention to detail and excellent organisational skills
• Effective verbal and written communication abilities
• Capability to remain calm and methodical under pressure or during critical incidents
• Confident in using IT systems, including MS Office and incident logging tools
• Previous experience in a control room, security operations, or similar environment is desirable but not essential
• Ability to handle confidential and sensitive information with integrity
• Flexible and adaptable approach to working patterns and tasks
• Team player with a proactive and responsible attitude

What We Offer to Control Room Administrators

• Competitive salary and comprehensive benefits package
• Training and ongoing development to support your growth in our organisation
• Supportive, inclusive, and collaborative working environment
• Opportunities for career progression within operational and administrative teams
• Staff discounts, pension contributions, and life assurance
• Employee wellbeing programmes and flexible work arrangements where possible

Working Hours and Location for Control Room Staff

• Full-time role based in our state-of-the-art control room
• Shift-based working patterns, including days, nights, and weekends as rostered
• Conveniently located and accessible by public transport

Apply Now for Your Next Control Room Administrator Opportunity

If you are reliable, organised, and ready to contribute to the safety, efficiency, and smooth running of our operations, apply today. We welcome applications from all backgrounds and experience levels. Join us as a Control Room Administrator and play an essential role in supporting our team and business every day.