Billing Administration Assistant-HYBRID- Birmingham-Full time-£25-30k

Global professional services organisation with a strong international presence across multiple regions, looking for a Billing Administration Assistant.

As a Billing Administration Assistant, you will play a vital role in supporting internal teams to ensure accurate and timely client billing. You will collaborate closely with stakeholders across the business to manage the end-to-end billing process, helping to maintain high levels of client service and satisfaction.

Key Responsibilities

• Review draft billing proformas to ensure accuracy of fees and disbursements, including supporting documentation
• Develop a strong understanding of client billing requirements and guidelines
• Check and amend time entries and narratives before submission to Billing
• Monitor invoice status using internal systems and liaise with Billing and Collections teams
• Prepare billing review documentation using Excel where required
• Act as a first point of contact for invoice-related queries, including liaising with stakeholders and managing amendments, cancellations, and credit notes
• Work closely with Billing, Accounts Payable, Cashiers, and Collections teams on daily billing activities
• Support e-billing processes and client system requirements
• Assist with Client and Matter database queries and maintenance
• Chase outstanding timesheets and ensure timely submission
• Maintain accurate workflow tracking to monitor billing progress and next steps
• Provide support to the wider Billing Assistant team during busy periods

Skills & Experience:

• Advanced IT skills, particularly in Microsoft Excel
• Experience with billing or financial systems (e.g. Elite 3E) is advantageous but not essential
• Familiarity with time recording systems (e.g. Carpe Diem) is beneficial
• Full training will be provided on internal systems and processes

Key Attributes:

• Exceptional attention to detail and accuracy
• Strong organisational skills with the ability to prioritise workload effectively
• Ability to work under pressure and meet deadlines
• Confident communicator, able to build professional relationships at all levels
• Team player with a proactive and flexible approach
• Professional and reliable in conduct and presentation

Working Pattern

We offer a flexible and agile working environment, with up to 40% remote working and 60% office based. We are open to discussing flexible working arrangements to support individual needs.

Our Birmingham office is a growing and dynamic hub, home to a range of specialist teams and business support functions. Based in a modern, well-equipped workspace, the office offers an inclusive and collaborative environment with opportunities for development and progression.

This is an excellent opportunity to join a growing and collaborative organisation where you can develop your skills and contribute to an efficient and high-performing billing function.

This role is now open, so please apply or alternatively contact Khushali at Katie Bard on 0121_633_4443