Head of Operations - Catering & Hospitality
Salary: £55,500 per annum
Start Date: ImmediateContract Length - 3 months * potential to extend
Location: Manchester

We are seeking an experienced and driven Head of Operations to lead and oversee our catering and hospitality operations across multiple sites. This is a senior leadership role requiring strong operational expertise, commercial awareness, and the ability to lead and develop high-performing teams in a fast-paced hospitality environment.
Key Responsibilities

• Provide strategic and hands-on leadership across all catering and hospitality sites
• Oversee daily operations, ensuring exceptional service delivery and consistency
• Lead, manage, and develop site managers and operational teams.
• Drive performance against KPIs, budgets, and compliance standards
• Ensure all sites meet food safety, health & safety, and hospitality best practices
• Manage staffing levels, rota planning, and workforce performance
• Identify opportunities for operational improvement, efficiency, and growth
• Act as a senior operational contact for internal and external stakeholders

Essential Requirements

• Proven multi-site operations experience within catering and hospitality
• Strong team management and leadership experience at a senior level
• Demonstrable operational management experience in a hospitality-led environment
• Recognised hospitality and/or catering qualifications or certifications
• Solid understanding of food safety, compliance, and service standards
• Commercially minded with strong organisational and communication skills
• Ability to work at pace and manage multiple priorities.

What We Offer

• Competitive salary of £55,500 per annum
• Immediate start available
• Opportunity to lead and shape a growing, dynamic operation
• A senior leadership role with real autonomy and impact

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