Criminal Justice Support Worker (Residential / Day, Evening & Waking Nights)

Join Interventions Alliance, an award-winning organisation delivering residential care, behaviour change programmes and social support services, supporting individuals within the criminal justice system to rebuild their lives and achieve long-term independence.

If you’ve also worked in the following roles, we’d also like to hear from you: Community Support Assistant, Care Support Worker, Support Practitioner, Approved Premises Worker, Residential Support Worker, Housing Support Worker, Justice Support Worker

This role is known internally as a Justice/Project Support Worker

SALARY: £24,520 per annum + Unsocial Hours + Benefits

LOCATION: Newcastle upon Tyne, North East England (NE4 6) – Fully Site Based

JOB TYPE: Full-Time, Permanent - with casual contracts also available for ad hoc cover

WORKING HOURS: Average 37 Hours per Week on a 7 week rota – shifts are primarily afternoon/evening and waking nights. However, will also include days and weekends. The shifts include:

• 08:00 – 16:30
• 11:00 – 23:30
• 12:30 - 00:00
• 14:00 - 23:30
• 14:00 - 00:00
• 16:00 - 23:30
• 16:00 - 00:00
• 23:30 - 08:30

CASUAL WORKING HOURS: Flexible / Casual Hours also Available (will be discussed during interview stage)

JOB OVERVIEW

We have a fantastic new job opportunity for a Criminal Justice Support Worker to join a residential service providing a safe, structured and supportive environment for adults within the criminal justice system.

As a Criminal Justice Support Worker you will engage residents from arrival through to move-on, delivering structured activities that promote independence, rehabilitation and positive behaviour change.

Working as a Criminal Justice Support Worker you will support safeguarding, monitor wellbeing, maintain accurate records and contribute to a safe, clean and well-managed residential setting.

ABOUT US

Interventions Alliance is an award-winning organisation dedicated to creating lasting, positive change for people in the justice and social care systems. We provide high-quality residential support, behaviour change programmes, and research to help individuals overcome challenges and build safer futures.

Our work is recognised for its impact, including an Outstanding rating from HM Inspectorate of Probation for our specialist women’s residential service. We not only meet standards but aim to set them, sharing research and best practice to shape the sector.

Collaboration is central to our approach, guided by our values of care, curiosity, integrity, and personal leadership. Since 2021, we have grown into a dynamic organisation delivering trauma-informed services, training, and innovative research—supported by a dedicated team and volunteers, and a strong belief in people’s capacity to change.

APPLY TODAY

Ready to make your next career move? Apply Now with your CV along with a Short Covering Letter detailing your reasons for applying and why you feel you are suitable for this role.

DUTIES

Your duties as the Criminal Justice Support Worker include:

• Resident Engagement: Supporting residents through structured daily activities and meaningful interaction
• Partnership Working: Liaising with Probation, Police, Health and Housing services
• Wellbeing Monitoring: Checking welfare and recognising progress and achievements
• Life Skills Support: Delivering sessions on budgeting, shopping and accessing benefits
• Practical Assistance: Supporting access to external services, paperwork and move-on accommodation
• Induction Support: Assisting new residents to understand expectations, rules and procedures
• Safeguarding Compliance: Identifying and escalating concerns in line with risk management plans
• Health and Safety: Maintaining a safe environment for staff, residents and visitors
• Medication Procedures: Following prescribed processes and protocols
• Record Keeping: Maintaining accurate records and completing incident reports

CANDIDATE REQUIREMENTS

ESSENTIAL

• Good numeracy and literacy skills
• Understanding of safeguarding and health and safety practices
• Ability to work independently and as part of a team
• Willingness to work shifts including evenings, nights and weekends
• Strong communication skills with empathy and discretion
• Ability to work with individuals from diverse backgrounds
• Fully mobile and able to access multi-floor properties via stairs

DESIRABLE

• Previous experience in a residential care or supported housing setting
• Experience supporting behaviour change and rehabilitation
• Knowledge of the social care or criminal justice sector

BENEFITS

• 27 days annual leave (pro-rata) + Birthday Day off
• 2 Volunteer Days per year
• Pension – 5% Employee / 5% Employer
• 3 x salary life assurance
• Healthcare Cash Plan
• Benefit Hub with retail and lifestyle discounts
• Annual salary review
• Long Service awards
• Refer a friend scheme

This role is subject to an Enhanced DBS check with the additional barred list check. All required checks will be undertaken as part of the pre-employment process for any successful candidate.

Closing Date: 30th May 2026

Interviews: Will be face to face in Newcastle

NO AGENCIES PLEASE

JOB REF: AWDO-P14667

This job is being advertised by AWD online on behalf of Interventions Alliance