This is a unique opportunity to join a highly regarded, membership-led organisation operating at the premium and luxury end of the consumer landscape. Sitting at the intersection of relationship management and brand storytelling, this role offers the chance to engage with leading businesses while shaping how their stories are communicated across digital and in-person channels.

You'll play a key role in supporting member engagement, delivering high-quality content, and contributing to a strong sense of community through both events and digital platforms. This position suits someone who is equally comfortable building relationships and creating compelling content, with a strong eye for detail and organisation.

Key Responsibilities

Membership & Engagement

• Support the development and management of relationships with member organisations, ensuring strong engagement and ongoing value.
• Assist with onboarding new members, including participation in introductory meetings and supporting the creation of tailored engagement plans.
• Attend and support events, acting as a key point of contact to facilitate introductions and strengthen network connections.
• Coordinate member-focused activities, including managing guest lists, communications, and event logistics in collaboration with external partners.
• Maintain accurate records within internal systems and manage inbound enquiries, ensuring timely and professional responses.
• Contribute to ad hoc initiatives such as research projects, reports, and member-focused programmes.

Content & Digital

• Support the delivery of content and communications across digital channels, ensuring alignment with wider brand and community objectives.
• Write, edit, and schedule regular communications, including newsletters and member updates.
• Manage and grow social media channels, including planning and executing content calendars aligned with marketing and event activity.
• Create and publish editorial content for digital platforms, including articles and member features.
• Maintain and update website content, including member profiles and editorial pages.
• Monitor performance across digital channels, providing insights and recommendations to improve engagement and reach.
• Coordinate creative assets for use across content and member-facing materials.

Required Experience and Skills

• Experience in a content, editorial, social media, or membership-focused role, ideally within a premium or brand-led environment.
• Strong relationship management skills, with the ability to engage professionally with external stakeholders.
• Excellent written communication skills, with a clear interest in storytelling and content creation.
• Highly organised with strong attention to detail and the ability to manage multiple priorities.
• Comfortable using content management systems and social media platforms.
• Confident working with data and analytics to assess performance and inform improvements.
• Proactive, adaptable, and able to work both independently and collaboratively.
• Strong working knowledge of tools such as spreadsheets and presentation software.

Desirable Skills

• Experience in editing or refining written content.
• Familiarity with design or creative tools (e.g. image editing or layout software).
• Basic video editing capabilities.
• Understanding of social media marketing principles and campaign execution.

*Rates depend on experience and client requirements