Workshop Controller – Main Dealer

Location: Tunbridge Wells

Up to £35,000 Basic + OTE £48,000

Prestige Brand | Excellent Career Progression

An exciting opportunity has arisen for an experienced Workshop Controller to join a successful and busy main dealership in the Tunbridge Wells area.

This is a fantastic opportunity to join a respected dealer group representing a highly regarded automotive brand, offering excellent earning potential and genuine career progression.

The Role

As Workshop Controller, you will play a key role in ensuring the smooth and efficient running of a high-performing workshop. You will be responsible for managing technician productivity, workshop loading, and maintaining exceptional operational standards.

Key Responsibilities

• Manage workshop efficiency and technician utilisation
• Allocate work effectively to the appropriate technicians
• Control workshop loading and job flow
• Ensure all job cards and workshop administration are completed accurately
• Monitor job progress and ensure timely completion
• Liaise closely with Service Advisors, Technicians, Warranty and Administration teams
• Ensure completed work is processed correctly for invoicing
• Maintain high levels of customer satisfaction and operational performance
• Identify upselling opportunities where appropriate
• Support the Aftersales team in achieving departmental targets

The Ideal Candidate

• Previous experience as a Workshop Controller within a main dealer environment
• Strong leadership and organisational skills
• Ability to work efficiently in a fast-paced workshop
• Excellent communication and problem-solving abilities
• Strong understanding of workshop processes and aftersales operations
• Highly motivated with a professional and proactive approach
• A team player who performs well under pressure

What’s On Offer

• Basic salary up to £35,000
• Realistic OTE of £48,000
• Excellent bonus structure
• Ongoing training and development
• Career progression within a successful dealer group
• Supportive and professional working environment
• Monday - Friday

If you are an experienced Workshop Controller looking for your next challenge with a quality brand and successful dealership group, we would love to hear from you.

Apply today in complete confidence.

APPLY IN CONFIDENCE - WE ARE SHORTLISTING FOR THIS POSITION

Prima Hatfield Associates are an Employment Business and an Employment Agency as defined within the Code of Employment Agencies & Employment Businesses Regulations 2003 only suitable applicants will be contacted.