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Payments Officer

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An established financial services firm is looking to hire a Payments Analyst to join a busy and highly regulated operations team. This role plays a key part in ensuring the accurate processing, verification and release of borrower and lender payments in line with facility agreements and internal controls.

Key Responsibilities

  • Review and release payment files for borrower payments and lender remittances, including interest, fees and principal
  • Manage ad-hoc and unscheduled loan repayments, liaising closely with relationship management teams
  • Track and monitor payments through approval and release stages, ensuring completion ahead of currency cut-off times
  • Perform call-back verification on first-time payments in a professional, client-focused manner
  • Investigate payment failures and exceptions, ensuring timely resolution
  • Provide training and knowledge support to new joiners within the operations team
  • Support ad-hoc operational tasks as required

Skills & Experience Required

  • Previous experience in a payments or financial services operations role
  • Strong understanding of payment controls, risk awareness and deadlines
  • Experience investigating payment failures and handling exceptions
  • Highly detail-oriented with strong organisational and time-management skills
  • Confident communicator with the ability to build effective internal relationships
  • Good working knowledge of MS Office (Excel, Word, Outlook)

Why Apply

  • Join a collaborative, fast-paced operations environment
  • Gain exposure to complex payment flows and loan servicing activity
  • Opportunity to act as a subject matter expert within payments operations

If you are an experienced payments professional looking for a hands-on role with responsibility and visibility, we’d be keen to hear from you.