We are partnering with a well known business within the built environment space. This role will play a key role in marketing and communications for the property services side of the business. Role is based in London with hybrid working.

Client Details

The client are a leading construction and property firm with a rapidly growing property services side of the business with a particular focus on social housing. They are looking to hire a Marketing and Communications Manager role into their team in London.

The Communications and Marketing Business Partner is essential in developing and implementing effective communication plans and marketing initiatives to support the organisation's goals and objectives.

Description

Key responsibilities of the Marketing and Communications Manager:

External communications:

• Develop and implement strategic communication plans and campaigns to effectively convey the company's message to external stakeholders, including customers, partners, and the general public. This includes managing media relations, press releases, creating engaging content and coordinating external events.

Marketing:

• Works closely with the client relationship and business development teams to develop and implement marketing campaigns for work winning. This includes conducting market research, creating content, creating marketing materials, events and awards, tactics, tools, and processes to raise brand awareness.
• Manages third-party agencies and suppliers to hold them accountable for delivering a positive return on investment and strong customer net promoter scores.
• Measures KPIs for all programmes, analyses campaigns and tracks performance to ensure marketing activities deliver expected business outcomes.

Employee communications

• Develop and implement internal communication plans to engage and inform employees on project wins and milestones, inclusion and diversity, sustainability, innovation, health, safety, and well-being.
• This may involve creating newsletters, presentations, organising and developing content for business briefings and events, as well as maintaining internal communication platforms.

Relationships

• Collaborate with other business partners in the marketing and communications function to align plans, share best practices, and support each other in achieving business and professional goals. Build and maintain relationships with key stakeholders, both internally and externally, to ensure effective communication and collaboration. The role holder must proactively and regularly engage a wide range of stakeholders across housing maintenance and NetZero Collective

Profile

The successful candidate for the Marketing and Communications Manager role:

• Strong project management skills with the ability to apply this across content planning and management, plus events and campaigns.
• Ability to combine strong strategic thinking with hands-on implementation, prioritising and managing competing demands, effectively challenging where necessary.
• Ability to develop and evolve existing communications channels and implement new ones, based on shifting business needs and priorities.
• Excellent written communication skills, with an ability to write in a well-structured, purposeful manner for a wide range of media conveying technical or complex information effectively, making connections and tying stories to strategic priorities.
• Ability to support proposition and content development and ensure consistent messaging across a broad range of formats.
• Ability to engage customers and develop and manage relationships with senior customer stakeholders as well as communications team members.
• Strong leadership skills with the ability to inspire people to action through their influence.
• Creative problem-solving skills and experience of managing organisational change issues.

Job Offer

Competitive