Customer Service Assistant - Temp to Perm

Havant, Hampshire | Monday-Friday, 8:30am-5:30pm
Immediate Start Available

Are you a confident communicator who thrives in a fast-paced, customer-focused environment? We're recruiting on behalf of our client for a Customer Service Assistant to join their friendly and dynamic team on a temp-to-perm basis.

This is a fantastic opportunity for someone who enjoys building relationships, solving problems, and playing a key role in delivering excellent customer experiences.

The Role

As the first point of contact for customers, you'll be at the heart of the business - ensuring every interaction is professional, helpful, and efficient.

Key responsibilities include:

• Managing incoming enquiries via phone, email, and online platforms
• Processing customer orders accurately and efficiently
• Building strong customer relationships to enhance satisfaction and loyalty
• Supporting customers with product selection
• Resolving delivery and order issues, escalating when needed
• Maintaining and updating the CRM system
• Providing essential administrative support to the sales team

What We're Looking For

We're keen to hear from candidates who are proactive, organised, and customer-focused.

You'll bring:

• Previous experience in a customer service or customer-facing role
• Strong IT skills, including Word and Excel
• Excellent telephone manner and communication skills
• Good time management and the ability to prioritise tasks
• A team-focused approach, with the confidence to work independently
• A positive mindset with the ability to contribute ideas and improvements
• Confidence in your abilities, alongside a willingness to learn and grow

Why Apply?

• Immediate start with long-term potential (temp-to-perm)
• Varied role - no two days are the same
• Opportunity to make a real impact within a growing business
• Supportive, hands-on environment where flexibility and teamwork are key

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.