Travel Operations Manager

We are recruiting on behalf of a highly exciting client operating right at the heart of the entertainment and touring world. They are looking for a Travel Operations Manager who cannot only keep complex travel running seamlessly, but also step back and make the whole operation work better.

This is a full-time, hybrid role with 3 days a week in their London office - perfect for someone who enjoys being hands-on but also wants to shape how things are done.

Travel Operations Manager - What will I be doing?

• Owning end-to-end travel for artists, crew and production teams
• Pulling together complex itineraries across multiple moving parts
• Stepping in when plans change and keeping everything on track
• Leading and supporting a small travel function or team
• Improving processes, workflows and ways of working across the travel operation
• Bringing structure, consistency and smarter ways of doing things in a fast-paced environment

Travel Operations Manager - what experience do I need?

• Strong travel operations background, ideally within entertainment, touring or events
• Confident using Galileo GDS
• Experience balancing hands-on delivery with team or operational oversight
• Someone who spots inefficiencies and naturally looks to improve them
• Calm, practical and solutions-focused when things get busy (which they will)

Travel Operations Manager - What else do I need to know?

Full-time role
Hybrid - 3 days a week in the London office
A fast-moving, high-energy environment where no two days are the same
A genuine opportunity to shape and improve how the travel function operates, not just deliver it