HR Administrator Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.

Your next role HR Administrator

We are recruiting for 2 x Colleague Experience Administrators to cover maternity leave posts. As a Colleague Experience Administrator, you will provide high-quality administrative and transactional HR support across the entire employee lifecycle, including Learning & Development, HR Administration and Resourcing.

You will play a key role in ensuring accurate data processing, timely query resolution and excellent customer service, working closely with colleagues and managers across the organisation.

Key responsibilities, skills and experience required include: -

• Delivering accurate and timely HR administration across all colleague lifecycle processes.
• Responding to HR queries in line with legislation, policy, procedures and SLA’s (Service Level Agreements).
• Processing, maintaining and storing colleague data in line with GDPR requirements.
• Supporting recruitment and onboarding administration.
• Assisting with Learning & Development activities.
• Triaging and risk-assessing queries, escalating where appropriate.
• Contributing to continuous improvement, including refining processes and developing FAQs.

About you HR Administrator

You will have experience in HR administration or a similar support role, with an understanding of HR policies, procedures and employment legislation. You will be organised, detail-focused and comfortable managing confidential information.

The successful candidate will require the following: -

• Good IT skills, including HR systems and Microsoft Office.
• Strong communication skills and the ability to build effective working relationships.
• The ability to manage a varied workload and meet deadlines.
• A proactive, flexible and team-focused approach.

Educated to GCSE level or equivalent, including English and Maths.

HR Administrator You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act for the effective performance of a customer-facing role).