Dispatch Coordinator

Cosham, Portsmouth
£30,467 rising to £36,984 after successful completion of probation (6 months)

Huntress is currently recruiting for an Operations Coordinator / Resource Coordinator / Dispatch Coordinator to join our client's busy Planning, Scheduling & Dispatch team based in Cosham, Portsmouth.

This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys juggling priorities, solving problems and keeping operations running smoothly.

You do not need previous planning or scheduling experience to be successful in this role. We are particularly interested in candidates from backgrounds such as:

• Retail
• Hospitality
• Customer service
• Operations
• Logistics
• Fast-paced administration

If you are organised, confident using systems and enjoy working under pressure, full training will be provided.

The Role

Working as part of a supportive and high-performing team, you will coordinate field-based operatives across the UK, ensuring work is scheduled efficiently and customer expectations are met.

This is a fast-moving operational role where no two days are the same.

Key Responsibilities

• Scheduling planned and reactive work for field-based operatives
• Coordinating resources and appointments across multiple systems
• Communicating with engineers and operational teams throughout the day
• Monitoring service levels and response times
• Identifying potential delays or risks and escalating where required
• Updating systems accurately and maintaining strong attention to detail
• Prioritising urgent works in a busy environment

What We're Looking For

We would love to hear from candidates who have:

• Experience working in a fast-paced environment
• Strong organisation and multitasking skills
• Confidence using computer systems and Microsoft Office
• Excellent communication skills
• The ability to stay calm under pressure and think logically
• A proactive and positive approach to problem solving
• Experience working to targets or service levels

Additional Information

• This role operates on a rotating shift pattern, so flexibility is essential
• Full training and support will be provided

Excellent opportunity for progression and long-term development

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.