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Billing Assistant

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My client ia seeking a Billing Assistant to play a crucial role in supporting their firm's financial operations. 

Day-to-Day Responsibilities:

  • Billing Preparation and Processing:

    • Prepare draft bills for fee earner review, ensuring alignment with client agreements and billing guidelines.
    • Produce clear and accurate billing narratives.
    • Check draft bills for accuracy, completeness, and compliance with client requirements.
    • Process amendments and corrections to draft bills as instructed by fee earners.
    • Finalise and issue bills to clients following fee earner approval.
    • Manage client-to-office transfers and ensure timely billing in accordance with the firm's deadlines.
    • Process credit notes and adjustments as required.
  • Disbursement Management:

    • Record, verify, and process disbursements with correct VAT treatment.
    • Include relevant disbursements on bills and resolve any related queries with fee earners.
    • Maintain organised records of disbursement documentation.
  • Client-Specific Billing Requirements:

    • Prepare bills in required formats, including e-billing and client templates.
    • Submit invoices through client billing portals and ensure compliance with panel requirements.
    • Apply client-specific billing arrangements such as fixed fees, caps, or discounts.
  • Billing Administration & Record Keeping:

    • Maintain accurate billing records, schedules, and trackers within the practice management system.
    • File invoices and supporting documentation to ensure clear audit trails.
    • Produce billing reports for fee earners and management as needed.
  • Client & Fee Earner Support:

    • Respond to billing queries and provide guidance on billing processes.
    • Liaise professionally with clients and internal stakeholders on billing matters.
    • Escalate complex issues where appropriate.
    • Maintain accurate client and matter data in the system, support system updates, and test new billing functionality.
  • Month-End & Reporting Support:

    • Support month-end billing runs and revenue reporting.
    • Assist with billing statistics, performance data, and ad-hoc analysis.
    • Help coordinate billing schedules to meet deadlines.

Required Skills & Qualifications:

  • Previous billing or accounts experience, ideally within a professional services or legal environment.
  • Understanding of time recording, billing principles, WIP, hourly rates, fixed fees, and alternative fee arrangements.
  • Basic awareness of VAT in the context of legal services.
  • Experience with practice management systems and confidence navigating multiple databases.
  • Proficient in Microsoft Excel, Word, and Outlook; strong data entry accuracy.
  • Ability to produce standard system reports and maintain accurate records.
  • Familiarity with e-billing systems and client portals is desirable.
  • Excellent communication skills with a clear, professional manner.
  • Strong relationship-building skills and a collaborative approach across all levels.
  • High attention to detail, strong numeracy, and commitment to accuracy.
  • Organised, efficient, and able to prioritise multiple matters and meet tight deadlines.
  • Proactive, self-motivated, and confident using initiative.
  • Ability to remain calm under pressure and resilient during busy billing periods.
  • Discreet, professional, and able to handle sensitive information appropriately.

9-5.30pm

2 days in the office and 3 from home