Caretaker

Directorate: Community and Wellbeing

Department: Housing Management

Location: Across the borough

Contract Type: Full Time

Reporting to: Caretaking Team Manager

About the Role

Our client, a respected local authority, is seeking a reliable and motivated Programmed Work Caretaker to join its Estate Services team. This is a hands-on role focused on maintaining high standards of cleanliness, safety, and presentation across residential housing estates.

The successful candidate will play an important part in delivering customer-focused estate services while working collaboratively with residents, contractors, and internal teams. Duties may include deep cleaning, fly-tip removal, communal window cleaning, and basic estate maintenance tasks.

This role requires flexibility, a strong work ethic, and a commitment to delivering excellent services to residents and communities.

Key Responsibilities

• Carry out deep cleaning of internal and external communal areas across housing estates
• Remove bulky waste items and fly-tipping from residential sites
• Undertake communal window cleaning up to the third floor in line with programmed schedules
• Use cleaning equipment, machinery, and products safely and effectively to meet service standards
• Drive and operate light goods vehicles and associated machinery as required
• Assist in maintaining estate cleanliness, safety, and appearance
• Report environmental and estate-related issues for prompt action
• Work closely with residents, contractors, and colleagues to support service delivery
• Carry out basic repairs and maintenance tasks including changing light bulbs and fixing signage
• Provide cover across different programmed work teams where required
• Maintain accurate communication using handheld technology and mobile applications
• Follow health & safety procedures including COSHH and risk assessments
• Work flexibly, including evenings and weekends where necessary

About You

We are looking for someone who is practical, dependable, and customer-focused, with the ability to work effectively both independently and as part of a team.

Essential Requirements

• Full and valid UK driving licence
• Good literacy and numeracy skills
• Experience working in a customer service or public-facing environment
• Experience carrying out cleaning or caretaking duties
• Understanding of health & safety procedures including COSHH and risk assessments
• Ability to undertake physical duties including lifting and manual handling
• Strong communication and teamwork skills
• Comfortable using mobile devices and digital applications for work purposes
• Awareness of equality, diversity, and safeguarding responsibilities

Desirable Experience

• Experience working within housing, estate services, or social housing environments
• Experience engaging directly with residents and local communities

What We’re Looking For

• Positive and professional attitude
• Strong customer care skills
• Ability to take responsibility and work proactively
• Flexible approach to duties and working patterns
• Commitment to maintaining high standards across estates and communal areas

If you are someone who takes pride in delivering excellent estate services and enjoys working in a community-focused environment, we would love to hear from you.