Hemel Hempstead
Monday to Friday | 9:00am - 3:00pm | 9-Month FTC

We are working with a well-established and growing business in the Hemel Hempstead area who are looking to recruit an Office Administrator on a 9-month maternity cover basis.

This is a varied, hands-on role supporting both operational and customer administration within a busy and fast-paced office environment. Working as part of a small and supportive team, you will play a key role in keeping day-to-day processes running smoothly.

Key responsibilities:

• Maintaining and updating the internal B2B system
• Adding new clients and updating customer records
• Uploading documents including quotes, contracts, and job-related paperwork
• Allocating job dockets to field-based staff
• Typing up and updating system specifications
• Supporting with customer quotations
• Ordering stock when required and liaising with suppliers
• Processing returns, replacements, and supplier credits
• Logging projects onto Xero accounting software
• Managing incoming calls and customer enquiries
• Providing general administrative support to the wider team

The ideal candidate will have:

• Previous office administration experience
• Strong attention to detail and accuracy
• Good IT skills, with confident use of Excel (essential)
• Confident telephone manner and comfortable handling incoming calls
• Experience with accounting or business systems such as Xero (desirable)
• Exposure to stock management or ordering processes (beneficial)
• Strong organisational skills with the ability to multitask
• A proactive, can-do attitude and willingness to learn
• Strong communication skills and a team-focused approach
• A good sense of humour and enjoys being part of a close-knit team

This role would suit someone who enjoys variety, problem-solving, and being involved across multiple areas of a business.

About the role:

This is a great opportunity to join a friendly and collaborative team where you'll play a key role in keeping day-to-day operations running smoothly. The role is varied, hands-on, and ideal for someone who enjoys being busy and involved in multiple areas of the business.

Looking for your next step? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead, working across Hertfordshire, Bedfordshire and Buckinghamshire. We specialise in permanent, temporary and contract recruitment across administration, customer service, PA/secretarial, HR, accountancy & finance, sales support, marketing, and IT support roles.