Salary - £40,232
Work Type - Onsite
Job Location - Cumbria, United Kingdom
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

We have 2 roles available across the following county's; please specify in your covering letter which location you are applying to:

Location 1 - Cumbria
Location 2 - Manchester

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Job Purpose

The primary objective of this role is to uphold the Water Supply (Water Fittings) Regulations 1999. This entails conducting thorough inspections of primarily non-household premises to ensure adherence to these regulations, both proactively and reactively, based on the contamination risk to the water distribution network. Role holders are recognised as subject matter experts in regulatory compliance and enforcement, playing a pivotal role in stakeholder engagement and education.

Accountabilities & Responsibilities

• Prevent waste, misuse, and contamination of drinking water supplies by ensuring accurate measurement and protecting water systems connected to the company’s distribution network.
• Carry out both planned and reactive inspections of plumbing and water usage systems to ensure compliance with the Water Fittings Regulations (WFR).
• Communicate effectively with customers regarding non-compliance issues, outlining required actions, priorities, and agreed timescales for resolution.
• Manage and schedule a variety of inspections and audits, prioritising tasks efficiently. Support enforcement actions and prosecutions in collaboration with technical teams.
• Act as a subject matter expert on WFR, providing technical guidance, reviewing complex drawings, engaging stakeholders through education, and reporting accurate regulatory data. 

Technical Skills & Experience

• In-depth knowledge and practical application of the Water Supply (Water Fittings) Regulations 1999.
• Ability to convey complex information clearly and appropriately to a range of audiences.
• Strong negotiation, influencing, and resilience skills to ensure customer compliance and resolve regulatory breaches.
• Highly organised and self-motivated, with the ability to manage multiple priorities and work independently under changing deadlines.
• Skilled in planning site visits, balancing workloads, and using company IT systems and Microsoft Office applications effectively.
• Ability to work independently or as part of a team.

This role may not be eligible for the visa sponsorship

Qualifications

Essential Qualifications

• Plumbing accreditation:City and Guilds or equivalent NVQ level 2 minimum.

Desirable

• Installation experience: Experience in domestic or commercial plumbing, gas fitting, or heating engineering.

A full UK Driving Licence is required to carry out this role.

About the Team

The Water Fittings Enforcement Team is a dynamic and specialised group of professionals who are deeply passionate about all aspects of water fittings. Covering the whole region from Crewe to Carlisle, this dedicated team thrives on ensuring the highest standards of compliance within the water distribution network. They are not just experts in their field; they are enthusiastic advocates for water quality, ensuring everyone's drinking water is protected.

Joining this team means becoming part of a close-knit community that values precision, innovation, and proactive problem-solving. Members of the Water Fittings Enforcement Team are recognised for their expertise and play a crucial role in educating and engaging stakeholders, making a tangible impact on public health and environmental sustainability.

If you are driven by a commitment to excellence and have a keen interest in water fittings, this team offers an exciting and rewarding opportunity to contribute to vital regulatory enforcement and stakeholder collaboration.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.