Credit Control Specialist
Hybrid: 3 days per week in the Colchester office
Contract: FTC
Length: 6 months

About the Company A global media and information organisation is seeking a Credit Control Specialist to join its finance team. The company operates internationally, producing high-quality content globally. 

This is an environment where expertise is valued, ideas are welcomed, and people are supported to reach their full potential.
  
The Role You will manage a portfolio of customer accounts, ensuring timely payment of outstanding balances and reducing aged debt. The role requires a balance of commercial awareness, strong communication skills and a customer-focused approach.

You’ll be responsible for maintaining excellent relationships, resolving queries efficiently and supporting the wider credit management framework.
  
Key Responsibilities

• Manage a designated ledger of customer accounts and ensure timely debt collection
• Achieve monthly cash collection targets
• Resolve customer queries promptly and minimise aged debt
• Monitor and clear unallocated cash, working with internal teams
• Build strong relationships with internal and external stakeholders
• Assess credit risk and recommend appropriate credit limits or terms
• Provide required documentation to customers to support payment processing (e.g., vendor forms, tax certificates)

What We’re Looking For (Experience)

• SAP experience (desirable)
• Strong understanding of credit control processes and best practice
• Experience managing customer accounts, including credit assessments and dispute resolution
• Multi-currency experience 
• A recognised credit management qualification is desirable

Skills & Abilities

• Excellent written and verbal communication skills
• Strong stakeholder management and relationship-building abilities
• Ability to work collaboratively within a team
• Proficiency with financial/accounting systems (SAP preferred)
• Confident user of Excel, Word and Outlook

Working Pattern This role follows a hybrid model. You’ll work three days per week in the Colchester office, with flexibility to work from home on other days. Candidates should live within a reasonable commuting distance.