Looking for more than just another IT support role?
This is a fantastic opportunity to step into a hands-on, project-focused IT position where you’ll play a key role in driving digital transformation across a growing business.
You’ll be joining at an exciting time, with major investment in systems, data, and infrastructure, including a large-scale CRM and digital transformation programme.
If you’ve got a foundation in IT and want to move into projects, applications, and business change, this role offers the perfect next step.
What you’ll be doing:
This is a varied role where no two days look the same, combining project delivery, systems work, and business collaboration:
Working on business-critical projects across tools like Power Automate, SharePoint, MS Dynamics, and Salesforce CRM
Supporting the delivery of a major infrastructure and CRM transformation programme
Collaborating with the data team and wider business on digitalisation and improvement initiatives
Managing and contributing to IT and non-IT projects, including reporting, stakeholder engagement, and driving change
Supporting IT security and compliance in line with group standards
Getting involved in a range of system and application improvements based on business needs
Alongside this, you’ll also support day-to-day IT operations, including:
1st line support (user setup, password resets, software installs, asset tracking)
Active Directory account management and access control
What we’re looking for:
Some experience in an IT support or technical role
A strong interest in projects, systems, or application support
Someone who wants to progress beyond 1st line support
Confident communicator who can work with stakeholders across the business
Proactive, organised, and keen to learn new technologies
Why this role?
Move beyond support into projects and applications
Work with modern platforms like Dynamics, Salesforce, and Power Platform
Be part of a major transformation programme
Gain exposure to data, systems, and business change