Location: 5 days on-site in Cheltenham , Gloucester, South West - United Kingdom Type: Permanent
Cloud Operations Engineer (Graduate - Lead)
Cheltenham 5 days per week onsite
£30,000-£50,000 plus bonus and shift premium
SC Clearance eligibility is a necessity; you must hold sole British Nationality.
Our client is seeking Cloud Operations Engineers at graduate, mid, and lead level to join a secure cloud operations team supporting sensitive, mission-critical systems from a regulated on-site environment in Cheltenham.
This role sits within a 24/7 operations function and includes participation in a shift rota, with additional shift premium paid.
As a Cloud Operations Engineer, you will:
Support the operation of secure cloud platforms and underlying infrastructure
Troubleshoot and resolve incidents, service issues, and user requests
Manage and update support tickets, ensuring effective diagnosis and resolution
Follow documented runbooks and operational procedures
Support incident management for high-priority or critical services
Contribute to continuous improvement activities to reduce operational issues
Work closely with engineers, platform teams, and technical stakeholders
The following skills and experience are relevant for this role:
Experience working with Linux-based systems (training or commercial experience)
An interest in or experience with cloud infrastructure and platform operations
Exposure to Kubernetes and containerised environments
Exposure to Infrastructure as Code tools such as Terraform
Ability to troubleshoot technical issues across infrastructure and platforms
Willingness to learn and operate in a secure, highly regulated environment
At Senior and Lead levels you will also:
Lead or support engineers during shift and act as an escalation point
Take ownership of incident coordination and operational decision-making
Mentor and support junior engineers
Improve operational processes, runbooks, and technical standards
Contribute to the overall technical direction and stability of the platform
The Package : • £30,000-£40,000 (Lead up to £50,000) • Bonus • Shift Premium • Pension/Medical
Get in touch with Connor Smyth at Anson McCade to hear more.