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Export Road and Air freight coordinator

Heathrow Personnel

We are recruiting for an experienced Export Freight Coordinator to join a busy and growing logistics operation based local to Heathrow. You will coordinating export shipments, managing customer relationships, and ensuring smooth operations.

Monday to Friday 9.00am -17.30pm

Key Responsibilities

  • Data entry, booking collections, and preparing shipments for export
  • Coordinate export groupage and fullload movements
  • Communicate with customers regarding bookings and queries
  • Build and maintain strong relationships with key clients
  • Provide transport companies with accurate collection and delivery instructions
  • Monitor incoming emails and escalate any issues
  • Support customs processes and ensure compliance
  • Complete a late shift once a week for loading and customs completion
  • Carry out additional duties as required

Skills & Experience

  • Minimum 2 years’ experience in export freight (groupage essential)
  • Strong knowledge of export and customs procedures
  • Excellent communication and customer service skills
  • Good IT skills and attention to detail
  • Ability to plan ahead and work to deadlines
  • Proactive and able to use initiative