SJP Client Services Administrator / Client Relationship Manager

Location: London, Hybrid Working

Salary: £35,000 to £40,000 depending upon experience

The Opportunity

Our client, a growing Partner Practice of St. James’s Place, is looking to appoint a highly organised and personable Client Relationship Manager to join their team.

This is a key role focused on delivering a high-quality client experience while supporting Financial Advisers in maintaining long-term, trusted relationships with private clients.

If you enjoy building relationships, keeping things organised behind the scenes, and being central to a smooth, professional client journey, this role offers a strong blend of client interaction and operational responsibility.

The Role

You will act as a main point of contact for clients, ensuring all servicing, communication and administration is handled efficiently and professionally.

Key Responsibilities

Client Relationship & Servicing

• Act as a day-to-day contact for clients, providing a responsive and proactive service
• Maintain regular communication around reviews, documentation and ongoing servicing
• Build strong, lasting relationships through professional and personable interactions
• Coordinate annual and ad hoc client reviews, including preparation and follow-up
• Ensure clients are kept informed throughout their financial planning journey
• Handle client enquiries and escalate more complex matters where needed

Adviser & Practice Support

• Support Financial Advisers with client servicing and relationship management
• Prepare meeting packs, valuations, reports and client correspondence
• Monitor workflow pipelines and ensure tasks are completed within agreed timescales

What We’re Looking For

• Experience within a SJP Practice
• Strong client service and relationship management skills
• Highly organised with excellent attention to detail
• Comfortable managing multiple priorities in a busy environment
• Confident communicator, both written and verbal

What’s on Offer

• Hybrid working – 3 days in the office, 2 working from home
• 25 days holiday + Bank Holidays
• 5% employer matched pension contributions
• Discretionary bonus scheme paid quarterly
• Ongoing training and professional development

To find out more about the role, please apply.

PLEASE NOTE: St James Place experience is essential. Please only apply if you have SJP experience, as unfortunately I cannot consider you for this role if you do not.