• Manage and maintain e-Billing systems and client billing processes
• Handle uploads, rejections, reconciliations, and reporting within SLAs
• Support complex client accounts and resolve billing queries efficiently
• Collaborate with finance and collections teams to resolve aged AR issues
• Prepare monthly client reports and snapshots
• Assist with training and mentoring junior team members
• Promote best practices and contribute to process improvements

• Previous eBilling and reconciliation experience
• Strong communication, analytical, and problem-solving skills
• High attention to detail and data accuracy
• Ability to manage workloads and meet deadlines/KPIs
• Proficiency in Excel and Word
• Self-motivated, proactive, and team-oriented
• Fluent English skills

• Experience in multi-currency or shared service environments

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