Junior Biomedical Field Service Engineer

Bristol & Surrounding Area | Monday to Friday | 37.5 Hours | Car Allowance

An exciting opportunity for a hands-on Biomedical Field Service Engineer to join a growing UK healthcare engineering team, delivering essential medical equipment support that directly impacts patient care across hospital sites in the Bristol region.

Essential Experience

• 6 months to 1 year’s UK experience of lower-level patient monitoring equipment
• Prior UK based Biomedical Engineering experience is essential
• Proven experience servicing, repairing and maintaining patient monitoring or similar medical equipment in a clinical environment
• Strong understanding of preventative maintenance (PM) schedules and corrective repair work in line with OEM/manufacturer guidelines
• NC in Electrical and Electronic Engineering/or equivalent entry in HNC in Electrical and Electronic Engineering or Healthcare Technology Course
• Experience working within UK healthcare settings (NHS or private hospitals)
• Familiarity with medical device compliance, safety standards and regulatory requirements
• Confident working independently across multiple hospital sites with strong fault-finding and diagnostic skills
• Experience maintaining accurate service documentation and using asset management systems
• Full UK driving licence (essential for field-based travel)

Purpose of the Role

Provision of daily on-site medical devices repairs, preventative maintenance and asset management to contractual Key Performance Indicators (KPIs) within specified healthcare locations. Work within a team of engineers. Build long-term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service.

Task list

• Perform scheduled preventative maintenance (PM) on medical equipment as per manufacturer’s guidelines
• Complete repairs as required on medical equipment as per manufacturer’s guidelines
• Complete associated administrative work needed to close repairs and preventative maintenance as outlined in company procedures.
• Travel to various sites as required to perform corrective and preventative maintenance
• Maintain safe working practices within the hospital environment
• Exceed contract KPIs to ensure customer satisfaction
• Maintain spare part stock wherever necessary
• Directly support the Team as needed
• Schedule and complete workload for assigned customers within area
• Maintain service documentation in line with business requirements
• Responsible for escalating and defining necessary resources to maintain equipment
• Responsible for delivering customer satisfaction
• Liaise with 3rd party suppliers for spare part and contract quotations
• Ensure data integrity within the management systems
• Meet with OEM service staff and management when required
• Maintain tools and test equipment in line with Standards
• Attend customer meetings when required
• Review ways to improve productivity and reduce operating expenditure
• Be flexible in approach and prepared to occasionally work out-of-hours to meet customer needs

Capability Profile

Essential Qualifications and Experience

• NC in Electrical and Electronic Engineering/or equivalent entry in HNC in Electrical and Electronic Engineering or Healthcare Technology Course

Essential Skills

• Confidence in working on various pieces of medical equipment
• Good interpersonal skills
• Good oral and written communication
• Hold a clean UK driving licence

Essential Experience

• 6 months to 1 year’s UK experience of lower-level patient monitoring equipment
• Familiarity with appropriate national and local regulatory standards
• Worked in clinical environment and involving patient communication

Essential Languages

• English

Mobility Requirements

• Role Location - Field based – Bristol and surrounding areas
• UK Travel - Yes (between sites) and occasional – meetings/training
• International Travel - Possible – Training Courses

Benefits & Perks

• Private healthcare
• Employee Assistance Programme
• Pension scheme & salary sacrifice options
• Electric car and cycle-to-work schemes
• Flexible, supportive work environment

A DBS Enhanced Disclosure is required. If this sounds like the role for you, email your CV or contact Louise at One to One Personnel.