Elite Personnel is recruiting on behalf of a valued client for a Project Support Officer to assist with the implementation of an e-rostering system (Allocate). This role will work closely with organisational leadership to understand rostering requirements and act as a key link between internal teams and the system vendor.

This is a fantastic opportunity for someone who enjoys working with digital systems, supporting users, and contributing to meaningful organisational change within a healthcare-focused environment.

Key Responsibilities

• Work in partnership with leadership teams to understand e-rostering requirements
• Act as a liaison between the organisation and the system vendor
• Support the translation of business needs into practical system design
• Assist in system build, configuration, and testing
• Help identify and resolve issues prior to system rollout
• Support the delivery of training sessions and user guidance
• Provide hands-on support to staff during implementation
• Contribute to embedding the e-rostering system into day-to-day operations

About You

Essential Skills & Experience:

• Confidence using digital systems, with the ability to quickly learn new technologies
• Experience supporting colleagues or users in effectively using systems
• Strong collaborative skills, with the ability to work across teams and with external suppliers
• Clear and confident communication skills, able to explain processes in a simple and practical way
• A proactive, solutions-focused approach with strong attention to detail

Desirable Skills & Experience:

• Experience supporting the implementation, configuration, or testing of digital systems
• Experience delivering or assisting with training, workshops, or user support materials
• Familiarity with e-rostering or workforce management systems (e.g. Allocate)
• Experience working in healthcare, hospice, care, or similarly regulated environments

What’s on Offer

• Opportunity to contribute to a meaningful digital transformation project
• Collaborative and supportive working environment
• Valuable experience in system implementation and change delivery
• Weekly pay

If you’re a tech-savvy, solutions-focused individual looking to support a high-impact project, we’d love to hear from you.

Please note: We will require a copy of your UK right to work documentation before an application can be progressed.

Due to the unprecedented volume of response we are currently receiving regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.