We are currently expanding our Manchester team and are looking for friendly, motivated individuals to join us as Customer Service Assistants.

This is an entry-level opportunity ideal for people who enjoy working with others, want to build confidence, and are looking for a role with development and progression. No previous experience is required, as full training is provided.

This role is ideal for those from retail, hospitality, or customer-facing backgrounds, as well as anyone looking to gain new skills in a people-focused role.

Duties and responsibilities

As a Customer Service Assistant, you will:

• Communicate with customers and provide a positive experience
• Answer questions and provide clear information about services
• Represent clients in a professional and approachable manner
• Support customer engagement and brand awareness activities
• Work as part of a supportive and fast-paced team
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Experience and qualifications

• Friendly and positive attitude
• Good communication skills
• Comfortable interacting with people
• Reliable and willing to learn
• Right to work in the UK without restrictions

Benefits

• Full training and ongoing support
• Development opportunities and clear progression
• Supportive team environment
• Performance-based pay structure
• Immediate start available

Company culture

• Teamwork and communication are valued daily
• Effort and attitude are recognised and rewarded
• Individuals are supported through ongoing training and mentorship
• A positive, energetic atmosphere makes coming to work enjoyable
• This role is ideal for those from retail, hospitality, or customer-facing backgrounds, as well as anyone looking to gain new skills in a people-focused role.