Employee Relations Advisor

London EC2 | Hybrid | Full Time (Mon–Fri)

Immediate start | Contract until at least July (with potential extension)

Pay rate:

• £27.14 per hour (PAYE)
• £35.52 per hour (Umbrella)

A London EC2–based Local Authority is seeking an experienced Employee Relations Advisor to support a critical ER project on an initial contract until at least July, with the possibility of extension. This is a full-time, hybrid role working Monday to Friday.

Key Responsibilities

• Support the ER Project Lead on the Right to Review (Appeal) process
• Support strategic initiative aimed at implementing flexible, sustainable, fair, equitable, and transparent reward and recognition opportunities for employees
• Review incoming appeals and assess eligibility against appeal criteria
• Arrange and coordinate appeal hearings, including:
  
  • Scheduling meetings
  • Managing and collating all documentation
  • Supporting the appeal panel
• Draft and issue outcome letters to employees
• Act as the first point of contact for advice on the Right to Review process
• Maintain a comprehensive appeal case log to support case tracking and management
• Support HR colleagues in understanding the Hay Job Evaluation process
• Provide support on additional ER casework linked to the project, including grievances, where required

Experience Required

• Proven experience dealing with employees at all levels, including senior managers
• Strong working knowledge of the Hay job evaluation process
• Experience building effective working relationships with a wide range of internal and external stakeholders
• Experience working with Trade Unions
• Demonstrated success delivering HR generalist/ER work in a large, multi-disciplined organisation

Technical Skills & Knowledge

• Excellent written and verbal communication skills
• Strong interpersonal and stakeholder management abilities
• Ability to work independently, using initiative and sound judgement
• Professional, confident, and persuasive; able to influence and advise credibly
• Skilled in negotiation and managing complex employee relations issues
• Resilient and able to work under pressure
• Collaborative, proactive, and solutions-focused team player
• High levels of integrity, confidentiality, and professionalism
• Strong customer service orientation