Group Credit Analyst

Location: Ellesmere Port
Working Pattern: Hybrid
Contract: Permanent, Full-Time
Hours: 37.5 hours per week | Normally 8:30am - 4:30pm
Flexible Core Hours: Work between 7am - 7pm (Core hours 10am - 3pm)
Bonus: On target 4% (potential to increase up to 30% based on personal and business performance)

A fantastic opportunity has arisen for a Group Credit Analyst to join a well-established business based in Ellesmere Port. This role sits within the Group Credit Control function and will play a key part in supporting credit risk management, customer account compliance, and cash collection activities across the group.

This position would suit someone with previous commercial credit or credit risk experience who enjoys working within a fast-paced finance environment and has strong attention to detail. Full training will be provided.

Key Responsibilities

• Assess and review customer credit risk profiles across new and existing accounts
• Set up and maintain customer accounts, payment terms, and credit limits within the ERP system
• Review customer credit files and obtain approvals in line with Group Credit Policy
• Use credit reference agency software to assess risk exposure and monitor customer limits
• Ensure compliance with legal contracts, payment terms, and country risk requirements
• Support cash collection activities and assist with overdue account management when required
• Record payment promises, disputes, and due date amendments within SAP
• Manage and release credit holds within the ERP system
• Run and analyse SAP reports relating to credit compliance, customer master data, and audit criteria
• Highlight compliance issues and support remediation activity where necessary
• Provide support across the wider Credit team during busy periods or holiday cover
• Assist with ERP enhancements, training, and process improvements

Skills & Experience Required

• Previous commercial credit risk assessment experience (minimum 1 year)
• SAP knowledge is essential
• Strong attention to detail and organisational skills
• Ability to work independently and manage multiple priorities
• Good communication skills and confidence working across departments
• GCSE English and Maths (Grade C or above or equivalent)

Desirable

• CICP qualification
• AICM certification
• European language skills

Benefits

• Competitive salary
• Annual bonus scheme
• Hybrid working available after probation
• 25 days holiday plus bank holidays, increasing with service
• Excellent pension scheme with enhanced employer contributions
• Death in Service - 6x salary
• Group Income Protection scheme
• Private healthcare for employee
• Flexible working hours
• Ongoing training and development opportunities

INDCHE