The Role

An exciting opportunity has arisen for a Senior Global Freight Clerk to join a growing team specialising in fine art logistics. This role will initially focus on freight operations, with a clear progression into a fully end-to-end logistics role within 6 months, including customer care and account management responsibilities.

You will be responsible for managing key accounts, ensuring the safe and efficient movement of high-value and sensitive goods worldwide.

Key Responsibilities:

• Coordinate international freight shipments (air, road, and sea where required)
• Manage end to end logistics processes after initial onboarding period
• Oversee key client accounts within the fine art sector
• Ensure all shipments are handled with precision and attention to detail
• Liaise with clients, agents, and internal teams to ensure smooth operations
• Provide high-level customer service to VIP and high-net-worth clients
• Handle import/export documentation and customs requirements
• Proactively resolve issues and manage time-sensitive deliveries

Key Skills:

• Experience in freight forwarding (air freight preferred)
• Strong communication and presentation skills
• Ability to manage high-value or sensitive shipments with discretion
• Experience dealing with VIP clients or key accounts is highly desirable
• Excellent organisational skills and attention to detail
• Confident handling end-to-end logistics processes (or willingness to develop into this)
• Problem-solving mindset with the ability to work under pressure