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Customer Service Agent

Faith Recruitment

We are seeking dedicated and proactive temporary Customer Advisors to help create an efficient and effective, friendly and courteous day to day customer service/order processing department based in Guildford. Due to the location of this client, you must be able to drive and have use of a car.

This role is temporary with a view to go permanent!

Key responsibilities include:

  • Accurately processing orders in the system
  • Handling queries, enquiries and complaints
  • Completing orders and processing in a timely manner
  • Build relationships with customers over the phone

Skills:

  • Excellent communication skills are required to interact with internal staff and service users
  • Must be able to work off their own initiative as well as part of a team
  • Computer Literate with a good working knowledge of Word and Excel
  • Excellent telephone manner
  • Excellent organisational skills with a good eye for detail
  • Previous experience within a busy Customer service department or Administrative role
  • Previous experience of administration, order processing and scheduling of workloads would be a huge advantage

If you are passionate about providing outstanding customer support, we encourage you to apply for this role today!