Robert Walters
An exciting opportunity has arisen for a dedicated and detail-oriented Part Time Credit Controller to join a supportive finance team in London on a fixed term contract. This role is perfect for someone who thrives in a collaborative environment, values flexibility, and enjoys making a real impact on the financial health of an organisation. With core working hours from 10am to 4pm, you will benefit from a balanced work-life schedule while contributing your expertise to ensure smooth credit control operations.
Responsibilities:
* Process work-in-progress using system, raise sales invoices, send invoices directly from the system, and export them efficiently into the finance platform.
* Set up new projects within system and manage any required changes or updates throughout their lifecycle.
* Chase outstanding invoices diligently, maintaining accurate records in debtor tracking spreadsheets and ensuring timely payments are received.
* Prepare monthly debtor reports for project managers, participate in regular debtor meetings, and provide clear updates on account statuses.
* Handle customer account queries with care and professionalism, liaising closely with project managers to resolve issues promptly.
* Set up new customer accounts within Xero, ensuring all information is accurate and compliant with internal procedures.
* Collaborate with the Finance Manager regarding potential bad debt cases and assist in preparing documentation for legal action if necessary.
* Perform daily bank reconciliations in Xero for customer receipts and payments, working alongside the Finance Manager to resolve any discrepancies or payment queries.
* Manage the accounts inbox by categorising incoming emails effectively and responding or escalating as appropriate.
* Act as the first point of contact for office phone calls and door intercom calls, providing a welcoming presence alongside the Finance Manager.
* Support general office administration tasks such as maintaining stationery supplies, ordering kitchen essentials, and managing weekly fruit deliveries.
The Ideal Candidate:
* Approximately five years' experience working within a credit control function, demonstrating reliability in managing accounts receivable processes from start to finish.
* Excellent communication skills across face-to-face interactions, telephone conversations, and written correspondence-enabling you to build rapport with colleagues and customers alike.
* Familiarity with Xero accounting software is advantageous but not essential; full training will be provided if required so you can quickly become confident using these tools.
* Proficiency in all Microsoft Office programs is expected, particularly intermediate Excel skills which will support your reporting responsibilities.
* A proven ability to manage your own workload effectively while remaining responsive to team needs-balancing independence with collaboration as situations demand.
* Experience resolving customer account queries thoughtfully and efficiently, always aiming for positive outcomes that strengthen client relationships.
* A logical and methodical approach when troubleshooting problems or reconciling accounts ensures accuracy at every stage of the process.
* Adaptability and flexibility are key traits; you are comfortable adjusting priorities as business needs evolve during your contract period.
* A proactive attitude towards both routine tasks (such as daily reconciliations) and ad hoc requests (like assisting with office admin), showing willingness to support wherever needed.
Next Steps:
If you're ready to take on an engaging part time credit control role where your skills make a difference every day, we encourage you to apply now!
Apply today by clicking on the link - don't miss out on this fantastic opportunity!
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates